An AI Chatbot is a software program that uses written language to communicate with humans. It is frequently embedded in web pages or other digital applications to answer customer inquiries without the need for human agents, resulting in low-cost, hassle-free customer service. Sara is designed for healthcare executives and administrators, but Hasija said Innovaccer is also working on a Sara-type assistant for nurses and doctors. That tool, which he said […]

To avoid chatbot pitfalls, you need to be aware of some common mistakes and risks. One of the most common mistakes is to overpromise or oversell your chatbot, and create unrealistic expectations for your customers. You need to be clear and honest about what your chatbot can and cannot do, and set the right tone and voice for your brand. The Benefits of Generative AI eWEEK – eWeek The Benefits […]